FAQ's
General
What ages do Robospark support?
Robospark supports kids from K to 8th grade, with our multiple different programs
Does my child need prior robotics experience to join any program offered by RoboSpark?
Usually we don't need your child to have any prior robotics experience to attend courses, and camps. For joining competition team, we need your children to have necessary exposure and experience so that they can contribute and thrive through the competition season. we offer required camps and courses that your children can join to help them get ready.
What is your student to coach ratio?
This ratio can depend on the program event we are doing. For camps we usually make sure to at least have two coaches for a group of 14 kids.
How experienced are your coaches?
At Robospark the experience of each of the coaches can vary. Most have multiple years of previous coaching usually to a pretty successful team. All coaches at Robospark will go through same training and preparation to provide a great learning experience for our students.
How often can my kid come attend Robospark?
This can differ depending on what program your child is in. Our classes and camps vary in times depending on which one. Though if you are part of a full time in house team you are allowed to the building 24/7
How often can I get to talk to my student’s coach?
You can schedule a one-on-one session with your kids coach whenever you want through our site
What is the Robospark refund policy
We at Robospark understand that plans can change at anytime. Our refund policy is designed to be as accommodating as possible:
Full Refund: Requests made at least 30 days before the camp start date will be eligible for a full refund.
Partial Refund: For cancellations made 15 to 29 days before the camp start date, a 50% refund will be issued.
No Refund: Unfortunately, we cannot offer refunds for cancellations made less than 15 days before the camp begins.
Exceptions to this policy may be considered on a case-by-case basis for extenuating circumstances, such as medical emergencies, with appropriate documentation.
To request a refund, please contact our administration team with your registration details and the reason for cancellation. We aim to process all refunds within 14 business days.
Camps
What ages do Robospark support in camps?
Robospark Camps are designed for kids from 2 to 8th grade, with our multiple different programs
What is your student to coach ratio?
This ratio can depend on the program event we are doing. For camps we usually make sure to at least have two coaches for a group of 14 kids.
Can I sign up for more than one Camp?
Absolutely! We encourage every student to explore different areas of interest by signing up for multiple camps throughout the summer.
Courses
What ages do Robospark courses support?
Robospark has courses for kids from K to 8th grade.
What is your student to coach ratio?
This ratio can depend on the program event we are doing. For courses we usually have one coach for every six students
Can I sign up for more than one course?
We want to make sure that every student has a great learning experience. Please reach out to our experienced coaches to help determine what's the right learning path for your kid.
Competition Teams
What competition programs do you offer, and what age groups do they support?
We offer a variety of different programs
Vex IQ Elementary: Grades 3-5
Vex IQ Middle School: Grades: 6-8
How long do your competition programs last?
Usually Competition program team form during summer time. We generally see teams get more active after school starts. The competition program runs until March. In case your team gets qualified to World event then their season will go until early May.
Does my child need prior experience before signing up?
For most courses your child doesn't need any prior experience as for all of our major programs such as Vex Go and Vex IQ we provide bootstrapping classes and camps. We encourage to attend those camps and course to get your kids ready for the competition program.
Do you assign homework?
We usually don’t assign homework from our classes and camps
Enrollment
How do I enroll?
You can enroll through the online site, if you need any help you can contact us